Use Cases

We've crafted features that cater to both your team and your clients' needs.

Find out how SnapCall can work:

Simplifying technical assistance for high-tech industries.

Revolutionize your engineering process with SnapCall Assist. Easily document and diagnose problems, and streamline collaboration with remote teams. Read the use case.

Use case suitable for companies like
Show Rather than Tell

Bridge the gap between client and engineering understanding.

Clients can easily record and share videos of their technical issues, allowing engineers to see the problem firsthand and better understand the situation. This eliminates the need for clients to try and explain complex problems and allows for faster, more efficient issue resolution.

On-demand expert support.

SnapCall Assist allows experts to quickly record and share video explanations or tutorials to assist clients with their technical issues. This helps to ensure that the right information is being shared at the right time, speeding up the resolution process and providing a more seamless experience for the client.

Easily resolve online commerce issues.

Optimizing the online shopping journey: Empowering customers and improving customer service through visual communication. Read the use case.

Use case suitable for companies like
Seamless Customer Experience

Convenient and detailed support.

Customers can easily record a video or take a photo of any issues they have with their purchase and share it with customer service, providing detailed information and making it easier for the customer service representative to understand and address the problem.

Documenting damage and returns.

Customer service representatives can use the capture feature to take photos or videos of any damages or issues, making it easier to process returns and exchanges, and providing a clear record for any future reference.

For a hassle-free rental experience.

With SnapCall Assist, vacation rental guests and hosts can easily communicate and document any issues or concerns that may arise during a stay. Read the use case.

Use case suitable for companies like
Issue Reporting On-the-Go

Report any issues during your stay.

SnapCall Assist allows for easy communication with the host regarding any issues or concerns during their stay. Guests can record a video or take a photo of any damages or problems and share it with the host, allowing for a prompt resolution and a more pleasant stay.

This eliminates the need for long, drawn-out email chains or phone calls trying to describe a problem, and allows for a more efficient and effective resolution.

Document and address damages upon check-out.

With SnapCall Assist, hosts can easily document any damages or issues that may occur during a guest's stay. Hosts can use the capture feature to take photos or videos of any damages or issues and share it with the guest, allowing for a clear understanding of the problem and a prompt resolution.

Additionally, hosts can use SnapCall Assist to document the condition of the rental prior to a guest's arrival, providing a clear record for any future disputes or disagreements. This helps to protect the host's investment and provides peace of mind.

Enhancing guest experience.

SnapCall Assist allows guests at high-traffic venues, such as theme parks, stadiums, and concert halls, to easily report any issues or concerns they may have during their visit. Read the use case.

Use case suitable for companies like
Issue Reporting with QR Code Scanning

Delivering top-notch guest satisfaction.

With the ability for guests to easily report any issues or concerns they may have during their visit, park staff can quickly and efficiently address and resolve the problem. Whether it's a broken ride or long wait times, guests can use SnapCall Assist to record a video or take a photo and send it directly to park staff for immediate action.

This not only enhances the guest experience, but also improves overall operations and maintenance for the venue.

Delivering top-notch guest satisfaction.

High-traffic venues face unique challenges in terms of operations and maintenance. With SnapCall Assist, park staff can easily document and address any problems that may arise, such as broken rides or long wait times. The capture feature allows staff to take photos and videos to better understand and resolve the issue.