Customer Data in Calls

Personal and contextual conversations.

All you need to know before picking up the call.

Receive key data about your customer and his behaviour.

Customer user information.

Get a complete picture of every customer on the go.

Customer location.

Have a clear view of where they are calling you from.

Customer ticket history.

Be on the loop. Learn all you need about your relationship with them.

Customer intention.

Be one step ahead by anticipating their behavior and needs.

Alessandro Angioni
Business Account Manager
When a client is calling us our agents are able to address them on a personal level, greeting them by their own name and having a good idea of why they are contacting us, even before picking up the call.

Get the full picture.