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Published
February 3, 2023

A Collaboration to Drive Innovation in Customer Experience

The integration of AI in the professional world is no longer a dream. It is becoming a reality for all of us. We are proud to contribute to this effort by offering a solution that makes the customer experience even smoother and more positive.

SnapCall is constantly exploring new and innovative ways to improve the customer experience. By leveraging the latest advancements in artificial intelligence, we are pushing the boundaries of what is possible in customer support.

We are proud to announce that SnapCall is now utilizing technology provided by OpenAI to provide an even better customer experience. This collaboration with OpenAI has allowed us to take our customer support to the next level.

Streamlining Customer Support with AI Technology

The integration of AI technology has greatly improved our ability to handle customer inquiries in an efficient and effective manner. Our AI-powered support system can automatically analyze customer media, transcribe audio, and recognize key moments in videos or photos. This eliminates the need for manual review, freeing up more time for our agents to focus on more complex tasks and providing a seamless experience for our customers.

We believe that our collaboration with OpenAI has the potential to revolutionize the customer experience industry. Our goal is to provide our customers with the best possible support, and we are confident that this collaboration will help us achieve this goal.

At SnapCall, we are constantly striving to improve the customer experience. By using the latest technology from OpenAI, we are able to provide the best possible support and drive innovation in the customer experience industry. We are excited to see where this collaboration will lead us in the future.

Availability

SnapCall's AI-powered solution is currently deployed with multiple clients and will be made available to the public in a matter of weeks.

About SnapCall

SnapCall is revolutionizing the way businesses interact with their customers. Our suite of products offer a seamless and personalized customer experience. With SnapCall Assist, customers and support teams can easily share photo and videos to explain problems and provide solutions. SnapCall Booking allows for scheduling calls with clients and experts without the need for external conference services. And SnapCall Instant offers audio and video calls with integrated CRM platforms for easy access to customer information.

About

OpenAI

OpenAI is a leading AI research organization that develops cutting-edge technology to benefit humanity. It was founded with the goal of advancing digital intelligence in a responsible and sustainable manner, and its team of experts works to create and promote the safe and responsible use of AI. OpenAI focuses on advancing the state of the art in machine learning and artificial intelligence, with a particular emphasis on deep learning techniques and reinforcement learning algorithms. The organization partners with leading companies and organizations to help advance the field of AI and improve its impact on society.

Press Contacts

Lily Berlioz-Latour

SnapCall

SnapCall Media

SnapCall

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