Data security and privacy.

Our commitment to security and privacy ensures your business stays compliant and your customer's data stays protected.
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Committed to secure and compliant services

Our approach to data protection.

At SnapCall, we prioritize the security, reliability, privacy, and compliance of our services.

To protect your data, we use encryption for both in-transit and at-rest data, and enforce access controls with administrative controls.

Our security measures include regular data backups, penetration testing, encrypted data, static code analysis, third-party vulnerability scanning, sanitized logs, database-level security for individual customers, and many other cloud security practices.

We never sell your data, as it belongs solely to you. Access to your data is only granted with your permission for support purposes.

Secure by design.

Detailed overview of the security features and protocols implemented in our product and daily operations.

Secure real-time transport protocol (SRTP)

All real-time data is encrypted to ensure privacy and security.

Secure encryption key exchange (DTLS-SRTP)

Encryption keys are transmitted directly from one user to another.

Access control

Admins can access all call data and review recordings.

Encryption in transit & rest

All data is encrypted in transit via TLS 1.3 and at rest with AES-256 encryption.

Managed users

Manage access to roles, manage permissions, and monitor active user sessions.

Two-Factor Authentication

Extra layer of protection to ensure the security of accounts beyond just a username and password.

AWS cloud security

Use of AWS services, benefiting from all their security systems and data protections.


Adhering to the EU's GDPR legislation, we guarantees the storage and deletion of user data in accordance with privacy regulations.

Secure real-time transport protocol (SRTP)

At SnapCall, we are dedicated to providing our customers with the highest level of security and privacy. This is why we utilize the Secure Real-Time Transport Protocol (SRTP) to encrypt all data transmitted through the real-time communication channel.
This ensures that sensitive information is protected against unauthorized access and tampering.
Encryption of all real-time communication data
Enhanced security for sensitive information
Compliance with industry standards


SnapCall is fully GDPR-ready. We adhere to the EU’s General Data Protection Regulation (GDPR) to ensure that all user data is stored and deleted in accordance with the legislation.
We understand the importance of protecting personal data and are committed to ensuring that our customers can feel confident in using our services. These security measures are just some of the ways that we are working to make sure our customers can trust us to provide them with the best possible experience.
Adherence to EU GDPR legislation
Protection of user data privacy
Controlled storage and deletion of user data


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