Interact with all meeting participants in Grid View
Grid View to see everyone on the video call during the call. Learn about the benefits and why it's a win-win for all parties: business and customer.
Virtual meetings are becoming increasingly popular in the business sector. That's why SnapCall technology is constantly being improved to give participants the best possible video calling experience.
Grid View for multiparty call
The grid view is one of the capabilities that SnapCall provides its users for this purpose.
In the normal mode in other video communication services, the speaker's image is enlarged in size and displayed by the main person on the screen. Accordingly, the image changes every time the speaker changes, giving the impression that you are talking one-on-one.
In SnapCall, you can see participants on equal-sized tiles arranged in a grid view. The speaker's tile is automatically highlighted, so it's easy to see who's talking.
Unlike the regular video call format, Grid View is designed to give people the impression that everyone is looking at the entire group at once.
This format is suitable for calls in which more than one person will be speaking; it is easier and more comfortable for people to find moments to join the conversation.
The grid view helps maintain concentration, increases attention span, and reduces meeting participant fatigue.
This format also allows for immediate feedback from the audience and captures the energy and body language of the listeners, which is important when demonstrating services or products.
Enabling Grid View in SnapCall
As usual, everything is simple. A grid display of meeting participants is built-in by default when you join a call. According to numerous SnapCall user surveys, we believe this format is the best for online communication.
SnapCall 2.0, including the new Grid View feature, is available today as a free update on the Marketplace of Zendesk, LiveChat, Intercom and Kustomer.
SnapCall is revolutionizing the way businesses interact with their customers. Our suite of products offer a seamless and personalized customer experience. With SnapCall Assist, customers and support teams can easily share photo and videos to explain problems and provide solutions. SnapCall Booking allows for scheduling calls with clients and experts without the need for external conference services. And SnapCall Instant offers audio and video calls with integrated CRM platforms for easy access to customer information.