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June 24, 2022

Introducing Direct Pay, add PayPal payment to your call

Send a payment request during your video call to offer your consumers a seamless experience.

PARIS, FRANCE — SnapCall today presented its innovative feature that introduce new ways for online retailers and entrepreneurs to present, sell and get the most out of their products. SnapCall Direct Pay — powered by PayPal — allows SnapCall users to share a payment link directly during the call and thus close a sale in a smooth way.

SnapCall Direct Pay.

SnapCall is introducing Direct Pay, an immersive way to offer a payment link during a SnapCall. This new feature allows anyone to send a PayPal link, whether it's an invoice or a money request. The link will be automatically recognized by SnapCall and displayed seamlessly in the call. The customer will thus be able to consult this link in complete safety and will be able to proceed to the payment during or after the call.

Selling via video call is nothing new. The global pandemic has brought out many solutions allowing retailers and entrepreneurs to continue their work, even remotely. SnapCall strives to offer new features that make the call experience as pleasant as possible and take advantage of a remote call and a face-to-face talking.

SnapCall Direct Pay is very easy to use. Go to Share menu > Share Link and copy/paste a PayPal payment link. SnapCall recognizes it as a payment link and the money request is displayed to the customer. By clicking on the Pay button, the user can pay during or after the call.

New ways to sell online.

Online video has now been used by many companies around the world. Creating a link between the seller and the customer, even remotely, has become a necessity. Customers want to buy products that meet their expectations. Seeing the product in real condition, without artifice, makes the online shopping experience much more pleasant and real for the buyer.

“Our desire is to provide the most pleasant calling experience possible for all participants. With Direct Pay, the customer benefits from personalized experience.”
Paul Cochois, CPO @SnapCall

A suite of tools made just for retailers.

The PayPal payment link fits perfectly into our suite of tools made for retailers: sharing a link to the product web page, instant picture allowing you to take a picture of what you are showing and send it directly to the customer, watch together a YouTube video and so many other features.

Left, Direct Pay powered by PayPal. Center, Share Link. Right, Instant Picture.


SnapCall 2, including the new Direct Pay feature, is available today as a free update on the Marketplace of Zendesk, LiveChat, Intercom and Kustomer.

About SnapCall

SnapCall is revolutionizing the way businesses interact with their customers. Our suite of products offer a seamless and personalized customer experience. With SnapCall Assist, customers and support teams can easily share photo and videos to explain problems and provide solutions. SnapCall Booking allows for scheduling calls with clients and experts without the need for external conference services. And SnapCall Instant offers audio and video calls with integrated CRM platforms for easy access to customer information.



PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit

Press Contacts

Lily Berlioz-Latour


SnapCall Media


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