May 5, 2022

SnapCall and YouTube to offer Watch Together feature

Videos can be streamed in sync while connecting over SnapCall with customers, offering a rich, real-time connection while watching the same content.


Elena Morgina
Elena Morgina
Marketing Manager
Paul Cochois
Paul Cochois

Sharing a video clip when talking to a client or colleague has never been easier thanks to the built-in video player for shared content.

Videos can be opened in the built-in SnapCall player rather than as part of a shared screen or app, improving the quality of shared video, providing a smoother and more stable viewing experience for viewers.

Present your products range thanks to your marketing videos uploaded on YouTube.

So what's in store for our users?

  • Broadcast videos from YouTube during a call - simply insert the video link.
  • Synchronized video playback - smooth and seamless streaming at the same speed and consistent quality for all attendees.
  • Access to player controls for all parties - each participant can use the built-in YouTube controls to play, pause and search for the right video fragment.

In the meantime, discover more ways to facilitate online collaboration with SnapCall.


SnapCall 2.0, including the new Watch Together feature, is available today as a free update on the Marketplace of Zendesk, LiveChat, Intercom and Kustomer.

About SnapCall

Launched in 2016, SnapCall is revolutionizing the customer experience by helping brands maximize the value of customer interactions. We combine live video, voice, and screen sharing to deliver seamless customer-business interactions. Our clients are global companies looking to create a winning omni-channel customer experience online. The SnapCall team is represented by entrepreneurial minds from all over the world. We value diversity as it’s what broadens perspectives and makes the spirit of fresh ideas ever-present in our team, which gives us tremendous power to deliver the digital transformation we bring to the world.



Our mission is to give everyone a voice and show them the world. We believe that everyone deserves to have a voice, and that the world is a better place when we listen, share and build community through our stories.

Press Contacts

Elena Morgina

SnapCall Europe

Lily Masterson

SnapCall America