The first voice, video and screen sharing solution that allows your teams to call your clients directly in the Kustomer widget window.
It takes just one click to install SnapCall within your Kustomer account – no need to create an account or install any software.
Provide the customer with a digital call button directly inside the chat with just one click. Answer the call within your Kustomer console. All you need is a microphone (and a camera for video calls) on your device. You decide when SnapCall can help you and enhance the experience for the customer. Your team has full control of who and when is provided with the possibility to have a voice interaction.
SnapCall helps you take customer service to the next level: switching to audio or video calls and screen sharing at the touch of a button. You and the customer don't need a phone number, extra equipment, additional programs and accounts, and the calls are completely free for your customers anywhere in the world.
Call customers in situations where LIVE communication can positively impact a deal or help create a long-term relationship with a customer.
Increase Net Promoter Score (NPS) by 20%
Reduce Average Handle Time (AHT) by 35%
Improve sales conversion rate by 40%
Make customers 10-15 times more likely to buy again
No need to use third-party services and pay extra for additional features - everything is inside and already included!
No coding or technical skill is required! Download SnapCall in just one-click from our partners, and get all the features added automatically.
Collect in-depth data from all audio and video calls, optimize the shopping process, and skyrocket revenue.
Get scaling and support from anywhere and everywhere in the world. SnapCall will help you expand as much as your business can handle.
We have partnered with many chat platforms to make our services more accessible. Install SnapCall with a single click through our partners.