Customers can easily explain issues through video recordings, screen shares, or live video calls - providing your support agents with the full context they need. No more confusing back-and-forth over text or voice alone. With SnapCall's video capabilities, 80% of non-verbal communication cues are captured for faster, more effective resolutions.
Learn more ->SnapCall doesn't just provide visuals - it uses advanced AI to analyze videos and uncover the root causes of issues. The AI provides transcripts, summaries, keyword analysis and even detects things like serial numbers or problem descriptions. It then surfaces relevant knowledge base articles and suggested responses, empowering your team to provide accurate solutions on the first interaction.
Learn more ->Automate your support workflows with intelligent triggers and flexible automation. Based on events, customers can automatically receive links to submit video explanations. Guide them through self-service flows or escalate to a live agent when needed. SnapCall seamlessly adapts to enhance your existing processes.
Learn more ->With one-click integrations for platforms like Zendesk, Salesforce and more, SnapCall embeds video communication into the tools your team already uses. Enable frictionless video communication across any channel - calls, chats, emails and more!
Learn more ->Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Explore Integrations