Think of SnapCall Clips as a way for your customers to show, not just tell, what they're experiencing. Instead of struggling to explain an issue in writing, they can simply record a quick video showing the problem. Our AI then summarizes what's happening so your support team can jump right in with solutions. Many of our customers have cut their resolution times nearly in half because they can see exactly what's going on.

SnapCall Calls lets you connect face-to-face with customers when text just isn't cutting it. No apps to download or complicated setup—customers just click a link and they're talking with your team. It works right in your existing systems like Zendesk or Salesforce, so your team doesn't have to juggle multiple tools or switch between screens.

SnapCall integrates seamlessly with your knowledge base, allowing it to suggest relevant help center articles that can provide further assistance or education on the product or service in question.

Yes, SnapCall works on multiple devices, including computers, tablets, and mobile devices. This allows you to connect with your customers from anywhere, at any time.