Inside SnapCall

The latest SnapCall news and announcements.
Business Insights and Tips

6 Opportunities for Support Leaders to Enhance Customer Service with AI

August 22, 2024
Case Studies

From Frustration to Fast-Track: How SnapCall Revolutionized Meubles RD's Customer Support

July 25, 2024
Customer experience

5 Benefits of AI in Customer Service: How It's Reshaping the Industry and SnapCall's Leading Role

July 5, 2024
Customer experience

The Evolution of Video Customer Support: From Phone to Video

July 4, 2024
Agent experience

ZENDESK CHATBOT - Empower your organization with Inbound Video Calls

May 8, 2024
Agent experience

How to request videos in Zendesk tickets

April 30, 2024
Business Insights and Tips

Enhancing Customer Service with Asynchronous Video Communication

May 24, 2023
Business Insights and Tips

How video can improve your customer support experience

April 20, 2023
Business Insights and Tips

Resolution Time: Best Practices to Reduce It and Keep Customers Happy

March 26, 2023
Case Studies

Glovo boosts customer satisfaction with SnapCall Instant

February 21, 2023
Case Studies

Devialet transforms customer support with SnapCall Assist

February 17, 2023
Press release

A Collaboration to Drive Innovation in Customer Experience

February 3, 2023
Business Insights and Tips

What is Clienteling?

January 30, 2023
Press release

Meet SnapCall Assist: The Future of Customer Support

January 26, 2023
Business Insights and Tips

Live Streaming vs Live Broadcasting

January 26, 2023
Business Insights and Tips

What is Interactive Marketing?

January 24, 2023
Customer experience

What is Live Commerce?

January 24, 2023
Product

Introducing SnapCall Booking: The Simplest Way to Schedule Calls

January 21, 2023
Business Insights and Tips

Conversational Sales: A Complete Guide

January 19, 2023
Customer experience

Top 6 Customer Engagement Solutions

January 4, 2023