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Inside SnapCall
The latest SnapCall news and announcements.
Business Insights and Tips
Video Bots: the future of automated visual customer support
March 13, 2025
Featured
Agent experience
Async ticket resolution guide 2025
May 9, 2025
Business Insights and Tips
What does IMY mean in text? Definition & uses explained
May 7, 2025
Business Insights and Tips
Video commerce in 2025: why retailers need visual customer support
May 7, 2025
Business Insights and Tips
Scaling customer support without more staff: video advantage
May 7, 2025
Customer experience
What Does Customer Service Mean to You? A Data-Driven Guide for 2025
February 13, 2025
Guide
How to Improve Customer Satisfaction Scores: 10 Proven Strategies [2025 Guide]
February 12, 2025
Business Insights and Tips
AI Customer Support: Get Ready for Smarter, Faster Service in 2025
February 11, 2025
Case Studies
Devialet Boosts Customer Satisfaction with SnapCall's AI-Powered Video Support
September 13, 2024
Case Studies
Rox Casino Accelerates Customer Onboarding by 80% with SnapCall's Video KYC
September 13, 2024
Business Insights and Tips
Why SnapCall is the Best Video Support Platform
September 13, 2024
Business Insights and Tips
Solving 5 Common Customer Support Challenges with Video
September 13, 2024
Business Insights and Tips
Delivering Personalized, Efficient Customer Support at Scale
September 13, 2024
Business Insights and Tips
Seeing is Believing: How Video Support is Changing the Game for Customer Service
September 13, 2024
Business Insights and Tips
6 Opportunities for Support Leaders to Enhance Customer Service with AI
August 22, 2024
Case Studies
From Frustration to Fast-Track: How SnapCall Revolutionized Meubles RD's Customer Support
July 25, 2024
Customer experience
5 Benefits of AI in Customer Service: How It's Reshaping the Industry and SnapCall's Leading Role
July 5, 2024
Customer experience
The Evolution of Video Customer Support: From Phone to Video
July 4, 2024
Agent experience
ZENDESK CHATBOT - Empower your organization with Inbound Video Calls
May 8, 2024
Agent experience
How to request videos in Zendesk tickets
April 30, 2024
Business Insights and Tips
Enhancing Customer Service with Asynchronous Video Communication
May 24, 2023
Business Insights and Tips
How video can improve your customer support experience
April 20, 2023
Business Insights and Tips
Resolution Time: Best Practices to Reduce It and Keep Customers Happy
March 26, 2023
Case Studies
Glovo boosts customer satisfaction with SnapCall Instant
February 21, 2023
Case Studies
Devialet transforms customer support with SnapCall Assist
February 17, 2023
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