Inside SnapCall

The latest SnapCall news and announcements.
Business Insights and Tips

What is a Customer Success Manager (CSM)? The Complete Guide for 2025

Business Insights and Tips

NFS Meaning: Complete Guide to All Uses in 2025

Customer experience

What Does Customer Service Mean to You? A Data-Driven Guide for 2025

Guide

How to Improve Customer Satisfaction Scores: 10 Proven Strategies [2025 Guide]

Business Insights and Tips

AI Customer Support: Get Ready for Smarter, Faster Service in 2025

Case Studies

Devialet Boosts Customer Satisfaction with SnapCall's AI-Powered Video Support

Case Studies

Rox Casino Accelerates Customer Onboarding by 80% with SnapCall's Video KYC

Business Insights and Tips

Why SnapCall is the Best Video Support Platform

Business Insights and Tips

Solving 5 Common Customer Support Challenges with Video

Business Insights and Tips

Delivering Personalized, Efficient Customer Support at Scale

Business Insights and Tips

Seeing is Believing: How Video Support is Changing the Game for Customer Service

Business Insights and Tips

6 Opportunities for Support Leaders to Enhance Customer Service with AI

Case Studies

From Frustration to Fast-Track: How SnapCall Revolutionized Meubles RD's Customer Support

Customer experience

5 Benefits of AI in Customer Service: How It's Reshaping the Industry and SnapCall's Leading Role

Customer experience

The Evolution of Video Customer Support: From Phone to Video

Agent experience

ZENDESK CHATBOT - Empower your organization with Inbound Video Calls

Agent experience

How to request videos in Zendesk tickets

Business Insights and Tips

Enhancing Customer Service with Asynchronous Video Communication

Business Insights and Tips

How video can improve your customer support experience

Business Insights and Tips

Resolution Time: Best Practices to Reduce It and Keep Customers Happy