Deliver an exceptional customer experience to your customer. SnapCall enables real-time interaction with customers through Voice, Video, and Screen Sharing in Intercom conversations.
SnapCall makes high-quality video calls into Intercom messenger possible. Enable a real-time interaction with customers without leaving the Intercom conversations.
Break free from impersonal sales, marketing and support messages. Add a friendly face to the client interaction. Send a call invitation card to the customers right inside the Intercom messenger.
Install SnapCall into Intercom
Include up to 4 participants in your call. Organise a meeting with all stakeholders without wasting time in setting up a meeting in a third-party video services.
With SnapCall, you can power-up your chat conversations by sending an instant call card. Your users will join you immediately. Easy call.
Everything you need, forever free. Unlimited audio & video calls, unlimited guests, unlimited integrations. Upgrade at any time.
Free
Includes essential features.
We work better as a team. Extend your workflows with team reports, call recording and review, and many exclusive features.
$20
Advanced collaboration and security capabilities for teams and companies.
Includes everything in the Individual plan.
For companies with a project requiring customizations.
Includes everything in the Pro plan.
Everything you need, forever free. Unlimited audio & video calls, unlimited guests, unlimited integrations. Upgrade at any time.
Free
Includes essential features.
We work better as a team. Extend your workflows with team reports, call recording and review, and many exclusive features.
$16
Advanced collaboration and security capabilities for teams and companies.
Includes everything in the Individual plan.
For companies with a project requiring customizations.
Includes everything in the Pro plan.
The biggest difference is whether you want to work as a team or not.
If you work alone, the Individual plan is perfect for you. You will be able to create unlimited free calls. You will also have access to all the essential features. However, you will not have access to the call recordings and you will not be able to add users to your account.
If you work with several teammates and want to see their activity, the Pro plan is for you. You will be able to add users, give them roles and create teams. Your workspace will therefore be shared with all users. You will be able to see their activities (created or scheduled calls), join calls in progress, view call recordings, etc.
Absolutely! SnapCall is free to use indefinitely.
The Individual Plan is completely free. The Pro Plan has a 14-day free trial, more than enough to try out SnapCall with your team before upgrading.
No. Say you have 10 users on your Intercom account but you want only 3 to use SnapCall. You have 2 options:
1. Your 3 teammates created a SnapCall account for free (Individual Plan). They will enjoy SnapCall on Intercom for free.
2. You create a SnapCall account to which you invite your 3 teammates (Pro plan is required). So they can also enjoy the benefits of the Pro plan, see team activities, analytics data, etc.
No. We offer a Live Video Call service operating stand-alone or via a platform such as Zendesk, Intercom, LiveChat or Kustomer.
So you decide how to use us. You can create and schedule calls from our SnapCall interface or through Intercom.
Your subscription to SnapCall is not linked to your subscription to Intercom. If you decide to stop using Intercom, you can continue to use SnapCall as you wish.
You can cancel your subscription at your convenience, but we do not offer refunds for billing periods you have already paid.
We use Stripe to process your payment. We do not handle your credit card information directly.
